Call for advice, free-phone 0800 161 5670 Call for advice, free-phone: 0800 161 5670


This site uses cookies to improve your shopping experience. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. The cookies used on this site do not store any sensitive data.
If you wish to disable cookies on your computer this site will continue to function, however you will not be recognised when you return to the site and any open baskets will not be stored when you leave the site.

General Data Practices

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting, you are accepting and consenting to the practices described in this Privacy Notice.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.

When you shop on our site, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information (our payments are handled by SagePay, a leading UK PCI DSS compliant payment provider so we do not store your credit card details on our systems). We may also collect information about where you are on the internet (eg the URL you came from, IP address), your browser type.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:

  • Processing your orders;

  • For statistical or survey purposes to improve this Website and its services to you;

  • To administer this website;

  • If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003..

Privacy & Security – Right to revoke consent

By browsing this website you are giving implicit consent to the storing of cookies by us. However, you are able to revoke consent of cookies at any time

You can revoke your consent to be notified of products or special offers at any time in writing to us at Snowden Ltd, Research and Innovation Centre, Nottingham, NG7 2NN or emailing us at info@snowdenhealthcare.


Cookies are very small files that websites send to your computer, they are designed to aid web based companies in providing their customers with the best online experience. Cookies make the interaction between users and websites faster and easier. Our website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login more than once.

Cookies do not allow us access to your computer and do not store any details relating to you or your credit cards. They are used by most websites and are designed to improve your experience and journey whilst on that site. Where your actions can be tracked by a cookie this is usually done by giving your session (time spent on one website) an unidentifiable numeric ID.

By using our website you are agreeing to the use of cookies. Our website cannot function properly without them.

Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.

It is possible to opt out of cookies via your browser’s cookie settings, but if you do this you will not be able to shop from our website as the functions of the website are dependent on cookies. Please note that cookies are computer specific, so if you log on to any website from a different computer, the cookie settings on that computer will apply.

Privacy & Security – Stored personal data

1st party cookies created by this website do not store information that is personally identifiable; the information saved is used to enhance customer experience by saving preferences and providing information to help us improve the site. Stored personal data would relate to what is held within the website i.e. database as opposed to content saved within cookies.

Any personal information you provide to us is maintained on secure servers. We collect information when you register online or update your account, log-in, place an order, opt-in to receive our emails, shop online, request a catalogue, participate in competitions, promotions or surveys, or join our social networking sites. We may also collect information from you through our catalogues or other marketing material. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number). If you create an online account, you also have the option of providing your product preferences or interests.

If you require information about your stored personal data or want to correct block or delete it please contact us by email or call our Customer Service team on 0800 161 5670.

Privacy & Security – Saving & accessing agreement text

We store the contract's content and will send you the details of your order as well as our general terms via e-mail.

You can find the terms here at all times. The details about your recent orders can be found in your customer login.

Will you pass my data on to third parties?

From time to time we may send you by post details from carefully selected companies whose products and services may be of interest to you. 

If you wish to opt-out of third party offers and promotions please let us know by email or by calling our Customer Service team on 0800 161 5670.